"You have to be savvy to all the nuances, the position, the place, and the institution's policies. This can be difficult if you come from a very different culture." --Rebecca Conry
"[Working in research support] allows me to translate direct understanding of the sciences to help science without actually doing science." --Elisabeth Prescott
On the theory that everyone's an expert on their own environment, scientists are figuring out how to tap the experiences and observations of nonscientists.